COVID-19 Apartments Precautions
Since opening our apartments in 2021, we have implemented the best, tried and tested, industry practices to ensure the safety of our guests and staff.
Our naturally socially distant set up, intensified cleaning routines, dedicated online hosts and convenient self-check in and out, all contribute to our thoughtful and thorough approach to your safety and sense of well-being.
All Studio’s & Apartments, as well as our Self-Check-In Centre are equipped with hand sanitisers.
We have implemented specific protocols aimed at reducing contact between guests and staff to alleviate the risk of transmission, continuous and stringent social distancing etiquette will be implemented between guest and staff to reduce person-to-person contact.
Shared spaces, such as the self-check-in facility, will routinely be cleaned and sanitised for your safety.
Pre-Arrival and Check-In/Check-Out
- Studio’s & Apartments are thoroughly sanitised.
- Paperless and contact less Check-In.
- Keys will be sanitised and placed in your key safe box which is sanitised after each arrival.
- Arrivals to be pre-paid by EFT or Credit Card.
- Estimated time of arrival and Whatsapp information to be confirmed.
- Keys to be dropped in the key safe box upon your departure.
Cleaning of Rooms
- Sanitisation and deep cleaning of each Studio & Apartment prior to arrival.
- Minimum of 2-night stays to allow for minimal turn around of an apartment which allows for us to properly clean and sanitise between each arrival.
In house account
- To be settled by EFT or credit card link on departure.