Services


Online Guest Service Directory

We are delighted to host you at our establishment and encourage you to peruse this site to familiarize yourself with our facilities and services to get the full benefit and enjoyment of your stay.

Click to view Directory

Service Centre

Camps Bay Village features a service centre, located on the premises with friendly and professional staff who offer our guests the following services - meet on arrival, assist with check-in, booking tours, airport transfers and car hire. The service centre is equipped with a computer and is a wifi hotspot exclusively for our guests.

Reception Hours
07h00 – 23h00
Late arrivals can be arranged at an additional charge after reception hours.

Security

The security of our guest is vital to us, therefore we offer the following features to ensure our guest a peaceful stay:

Limited secure parking (additional cost)
Security guard on duty from 7pm – 7am
Built in electronic safe
Additional safes at reception (exclusive safes)

Control Room

Camps Bay Village is part of the Village n Life Group who offers all guests access to the 24 hour Village n Life control room. The control has direct access to the senior management of Village n Life, Embassy or Consulate offices, and other essential and emergency contacts.

Contact number: +27 (0)21 430 4100

Laundry

Laundry and dry cleaning services are offered to all guests staying at Camps Bay Village. For your convenience a laundry list and laundry bag is available in your apartment and can be handed in at reception.

Housekeeping

Our dedicated and supervised housekeeping team provides a daily refresh service from Monday to Saturday, as well as a linen and towel change after every 4th night. Housekeeping can be arranged on request on Sundays and public holidays, at an additional charge.

Uber Taxi Service

We now offer an Uber booking service to our guests. The service carries a minimum booking fee of R 20 and can be requested from reception.